UXiQ: Track User Sentiment Post-Deployment
- Measure Time to Value based on aggregated end user satisfaction over time
- Obtain visibility into operational and productivity gains
- Gain insights into user adoption hurdles and identify future improvement opportunities
UXiQ is a longitudinal popup survey launched from within the deployed software, triggered at key milestones such as launch, 1 week, 1 month, and 3 months post-deployment. Business users are prompted to provide feedback on various aspects, including productivity enhancements, reduction of distractions, workflow streamlining, minimized context switching, overall ease of use, and general user satisfaction.