Deliver Better Experiences
Enhance adoption rates, improve employee experience and productivity, and reduce training and support costs with our user experience and digital adoption solutions.
Better Experience Equals Better Software ROI.
Higher Adoption & Less Shelfware
Do you know that 70% of IT projects fail to meet their objectives due to poor experiences to their customers and employees?
Better Productivity & Higher Engagement
Do you know that 49% of workers in the U.S. would leave their jobs out of sheer tech frustration?
Less Cost on Training & Support
Do you know that unintended software use and onboarding challenges contribute to a staggering 91% of enterprise software errors, which leads to significant cost on user training?
Better Digital Transformation Success
Do you know that companies that prioritize the people aspect of digital transformation are 1.5 times more likely to achieve success in their initiatives?
Our Products.
We enable your IT teams to deliver better experiences before, during and after software deployment.
BetterEx
User centered implementation done right. Win end users’ support as early as possible.
UXiQ
Measure impact from technology investment based on longitudinal input from the user base after deployment.
AdoptionGenie
Reduce end user adoption hurdles with real-time, in-app guidance, smoothing out resistance.
Our Services.
We support your IT teams to never lose sight of end users in the implementation process.
User Experience Review & Research
User Centered Design & Iterative User Testing
User Experience Training & Talent Acquisition
News & Updates.
More Learning & Resources
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Unlocking Enterprise Success: The Power of UX in Implementation
In the context of enterprise software implementation, User Experience (UX) can generate significant value by aligning enterprise applications with your organization’s unique workflows, thereby achieving higher ROI and faster Time to Value. This is particularly critical for complex workflows in enterprise software with custom configurations. Enterprise UX cannot simply be […]
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What is Employee Experience?
Hint: It’s not just about HR. “When I was eventually able to change jobs, I breathed a sigh of relief knowing I’d never have to use the abysmal employee-facing enterprise software again.” This sentiment resonates with many who have spent time in the corporate world. On average, employees use between […]
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“Listen to People Who Do the Actual Work”
Scrolling through my LinkedIn feed today, I stumbled upon a story that struck a chord. Stories like this are precisely why INIM was born. Let me share the tale. “Having worked in accounts payable, purchasing, and procurement, I know firsthand how time-consuming dealing with invoices can be. At a previous […]