Better User Experience Equals Better Digital Adoption

Higher Adoption & Less Shelfware

Do you know that 70% of IT projects fail to meet their objectives due to poor experiences to their customers and employees?

Better Productivity & Higher Engagement

Do you know that 49% of workers in the U.S. would leave their jobs out of sheer tech frustration?

Less Cost on Training & Support

Do you know that unintended software use and onboarding challenges contribute to a staggering 91% of enterprise software errors, which leads to significant cost on user training?

Better Digital Transformation Success

Do you know that companies that prioritize the people aspect of digital transformation are 1.5 times more likely to achieve success in their initiatives?

Our Products.

Our products enable significant enterprise adoption increase before, during and after software deployment.


User centered implementation done right. Win end users’ support as early as possible.


Measure end user sentiment technology investment based on longitudinal input post-deployment.


Reduce end user adoption hurdles with real-time in-app pro tips, making all users pro users while adopting.

Our Services.

We support your teams to proactively increase enterprise adoption by putting users in the front and center.

Adoption Diagnostics

User Experience Services

Digital Adoption Enablement

News & Updates.

More Learning & Resources

  • Unlocking Enterprise Success: The Power of UX in Implementation

    Unlocking Enterprise Success: The Power of UX in Implementation

    In the context of enterprise software implementation, User Experience (UX) can generate significant value by aligning enterprise applications with your organization’s unique workflows, thereby achieving higher ROI and faster Time to Value. This is particularly critical for complex workflows in enterprise software with custom configurations. Enterprise UX cannot simply be […]

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  • What is Employee Experience?

    What is Employee Experience?

    Hint: It’s not just about HR. “When I was eventually able to change jobs, I breathed a sigh of relief knowing I’d never have to use the abysmal employee-facing enterprise software again.” This sentiment resonates with many who have spent time in the corporate world. On average, employees use between […]

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  • “Listen to People Who Do the Actual Work”

    “Listen to People Who Do the Actual Work”

    Scrolling through my LinkedIn feed today, I stumbled upon a story that struck a chord. Stories like this are precisely why INIM was born. Let me share the tale. “Having worked in accounts payable, purchasing, and procurement, I know firsthand how time-consuming dealing with invoices can be. At a previous […]

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